Returns & Exchanges
At Skin Bunny UK, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you can return your items within 30 days of receipt provided they are unopened and in their original packaging.
Initiate Your Return
Contact our customer care team via email with your order number and reason for return to receive your unique return authorization code.
Pack Your Items
Securely package your unused skincare products in their original boxes to ensure they are protected from damage during transit.
Ship to Skin Bunny
Affix the provided return label to your package and drop it off at your nearest designated courier point, keeping your proof of postage safe.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing