Frequently Asked Questions
Everything you need to know about your Skin Bunny UK experience.
How long will it take to receive my order?
We offer standard and express shipping across the UK. Standard delivery typically takes 2-4 business days, while express orders arrive within 1-2 business days.
Are Skin Bunny products cruelty-free?
Yes, we are committed to ethical beauty. All Skin Bunny UK products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking link to monitor your delivery progress in real-time.
Are your skincare products suitable for sensitive skin?
Our formulas are designed with high-quality ingredients to be gentle. However, we always recommend performing a patch test before full application or consulting a dermatologist if you have specific concerns.